FOUNTAIN INN, S.C.—To help retail owners get more consumers in the door and raise sales for their staff, Anderson Hardwood is launching two fall events that are each the biggest is the company’s 64-year history... more

HICKSVILLE, N.Y.—Floor Covering News has expanded its industry leading role in showcasing how to use today’s latest social media tools for business with the launch of its own YouTube channel. Located at youtube.com/fcnewsmag it is also accessible through... more

DALTON (September 27, 2010)— What drives a consumer to make a purchase? Mohawk dug deep to find answers in developing its biggest national sale of the year... more

By Steven Feldman

PORTLAND, ORE.—Avaire, the revolutionary floating porcelain tile system, is poised for exponential growth. Over the past few months, the company has launched five major distributors, giving it... more

By Emily Hooper

The Internet is an essential element of any business. With a staggering 80% of consumers researching online before ever entering a store, businesses without a strong, updated website are doing themselves a great disservice if not... more

By Ken Ryan

When they met at Surfaces in February, Dennis Mohn, president of Gentry Hardwood Floors, had an urgent message for Scott Wilhoit, his long-time friend from distributor Southern Tile of Virginia: “You need to take a look at... more

You cannot promote your brand or improve business website traffic with a throwaway email address. Gmail, Yahoo!, HotMail and the rest are known as throwaway email addresses. They are great to increase your anonymity and sense of security, but they do not, and probably never will... more

Allied Fiber started a cross-country blitz with its new Anso V Worry-Free carpeting in August 1987, visiting 2,000 retailers and 10,000 salespeople. One of the first stores visited was Cadillac Carpets in Lake Grove, N.Y. Shown here, from left, are... more

Hi Warren,

I just read your column on “Customer service vs. company policy” (FCNews, July 5/12). I have attended many of your seminars as well as read your “Unleashing Your Sales Potential” book. I am a believer in constantly learning to better serve my customers... more

By Steven Feldman

SARATOGA SPRINGS, N.Y.— Beaulieu of America may only be the third largest carpet mill, but it is No. 1 in the hearts and minds of retailers with whom FCNews recently spoke. Many say because Beaulieu is smaller in scope than the “Big 2”—that is, if one can consider a $1 billion mill small—there is a flexibility and personal service component that those of a larger scale find hard to achieve... more