The customer base consists of commercial floor covering contractors, installation workrooms, home improvement centers, and retail floor covering stores.
Our product lines include such respected manufacturers as Roppe, Mannington, Azrock, Tred-mor, Dramatic Surface Products, Fordom, Leggett & Platt, Chapco, Roberts, MD Metal, Orcon, Bostik Findley, Coronet, Mohawk, Shaw, Mapei, and numerous others. Additionally, Salesmaster is a distributor of Powerhold products, representing a consortium of floor covering distributors across the United States.
We are also members in good standing of the Greater New York Flooring Association, National Association of Floor Covering Distributors, Floor Installation Association of North America, Long Island Floor Covering Association, Floor Covering Installation Contractors Association, CFI – International Certified Floorcovering Installers Association, Connecticut Floor Covering Association, and New England Floor Covering Association.
Our credit throughout the industry is outstanding, and we have received numerous sales and performance awards from our leading vendors.
Superior customer service is our focus and 100% customer satisfaction is our goal.
Salesmaster has eleven sales representatives on the road, including three devoted strictly to the architectural and design community. Ongoing formal training programs for both customer service and sales staffs are an important element in what sets us apart from our competition. We have our own fleet of twelve trucks including tractor-trailers, and are committed to a policy of next day delivery.
Through our FloorFutures (commercial matting) division we act as a liaison between the architectural community, the general contractors, the flooring contractor and the end user to assist all parties in making the proper specification for every application.