| Author | Message |
Jim Ryan 
Posts: 958
Since: 1/12/2008
|  3/15/2008 6:29:22 AM 
How many berber complaints does one inspector get each month and what are the complaints for mostly, restretches?
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/15/2008 10:23:44 AM
number of complaints would not be fair to state because I don't keep data nor do I know what other inspectors do.
But,
The biggest complaint is sidematch.... which includes seam visibility, gapping,
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David Kern
Posts: 518
Since: 2/20/2008
| 3/27/2008 5:57:42 PM
When I had my retail store, berber complaints ranked as one of the more frequent on record. Too many times it had to do with seam issues.
Of all broadloom, it is the most challenging to work with.
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/27/2008 6:05:40 PM
Jim,
I think a fair estimate of my claims are broken down:
Hard surface: 40%
Carpet: 60%.
Of the 60%, 1/3rd or less are berber with 90% of those related to seam issues.
I'm not seeing the Buckling/Re-Stretch problems I did 5 years ago....
In Fact::: Buckling claims may be 1 in 40 inspections. Others may have a different ratio, but I'm just not seeing them very often...
Maybe because anything can stay flat for a year or two?
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Jim Ryan
Posts: 958
Since: 1/12/2008
| 3/27/2008 6:24:12 PM
quote:
Jim,
I think a fair estimate of my claims are broken down:
Hard surface: 40%
Carpet: 60%.
Of the 60%, 1/3rd or less are berber with 90% of those related to seam issues.
I'm not seeing the Buckling/Re-Stretch problems I did 5 years ago....
In Fact::: Buckling claims may be 1 in 40 inspections. Others may have a different ratio, but I'm just not seeing them very often...
Maybe because anything can stay flat for a year or two?
Ray, you said,--Maybe because anything can stay flat for a year or two?
I reply, yes, but there's more to it than that. However, it doesn't seem important to more than consumers, as they tell me of all the reasoning.
You say,--90% of those related to seam issues.
I'll bet you can't find-out claims info for 1978, concerning berber--or can you?
If you could, what do you think it would teach you?
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/27/2008 7:15:31 PM
Jim,
Seam issues were the same in the 1980's as it is now.
let's see:::: 1978... Jute backing... Right?
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Jim Ryan
Posts: 958
Since: 1/12/2008
| 3/27/2008 7:32:41 PM
quote:
Jim,
Seam issues were the same in the 1980's as it is now.
let's see:::: 1978... Jute backing... Right?
You're smiling, but you're being very incomplete. Shall I smile now?
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Jim Ryan
Posts: 958
Since: 1/12/2008
| 3/27/2008 9:33:21 PM
quote:
Jim,
Seam issues were the same in the 1980's as it is now.
let's see:::: 1978... Jute backing... Right?
Now Ray, please stop being purposefully ignorant and misleading.
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/28/2008 1:45:31 PM
Jim,
I have no records from 1978.
The materials of 1978 are far different from today's materials.
The backing is different, the yarn is different and the latex is different.
I don't see how one can compare 1978 to 2008. And the Formulations are different to remove the various chemicals we now know may cause allergies...
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Jim Ryan
Posts: 958
Since: 1/12/2008
| 3/28/2008 5:56:50 PM
quote:
Jim,
I have no records from 1978.
The materials of 1978 are far different from today's materials.
The backing is different, the yarn is different and the latex is different.
I don't see how one can compare 1978 to 2008. And the Formulations are different to remove the various chemicals we now know may cause allergies...
The above is much better than what you typed the first time, thanks.
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lindalockwood
Posts: 181
Since: 2/25/2008
| 3/28/2008 10:06:28 PM
In my retail days (before 1995) we sold boat loads of berber down at the Jersey Shore, very few problems, never any seam raveling...what's up with that
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/29/2008 9:49:43 AM
Your Husband, Sam, installed the floors and most likely sealed the seams and did a good job.
I bet you paid him $1.25 per sq. yard !!
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lindalockwood
Posts: 181
Since: 2/25/2008
| 3/29/2008 10:41:06 AM
Believe it or not, it wasn't until sometime in the 90's that the installers had to use seam sealer. So what changed?
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/29/2008 11:44:32 AM
Linda,
even when we were sewing seams, we had to seal the seams. Glue down required sealed seams.
However; sealing seams was not the common practice until the AIDS issue and all latex went to Gloves and Condoms forcing the price up so high it was not affordable to use in carpet.
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lindalockwood
Posts: 181
Since: 2/25/2008
| 3/29/2008 12:22:35 PM
I've heard the Aids story, don't know if there's much truth to that, but I do agree the problem must be in the cost. So more fillers replaced latex.
I'm sure you all remember sculptured carpet, miles of it was installed-never seam sealed, never frayed. Imagine that!
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Ray Darrah
Posts: 1411
Since: 2/18/2008
| 3/29/2008 7:55:32 PM
Linda,
The difference is:
1. We used to use Latex. Now we use SBR Latex (syenthetic).
2. We used to have jute backings.
3. We used to have chemicals that we now cannot use.
Today, if you have a goal of 20 years use for carpet,,, ya gotta go to Woven...
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