Dalton—Responding to dealer requests, Mohawk Industries has not only expanded
its retail salesperson promotions program but simplified it with the new Rewards
Plus. “Our promotions programs work best when salespeople are motivated and have
goals they can reach,” said Ed Williams, Mohawk’s senior vice president of
marketing. “With Rewards Plus, we’ve added great new prizes across a broad
spectrum of award levels.” In restructuring its programs, Williams noted Mohawk
made major changes in how it implements its core group of retail salesperson
promotions by placing everyone under Rewards Plus umbrella. This means a
salesperson establishes just one account and accumulates points from all Rewards
Plus programs in one place.
“This allows salespeople to accumulate points from multiple promotions to
build their total and earn better rewards,” Williams explained. “Salespeople can
also redeem their points any time during the year. Plus, they earn not just for
carpet but for hard surface products, which means point totals can get bigger
easier and quicker.” What makes Rewards Plus such an easy program to participate
in is, it has no paperwork. Qualifying orders are posted in the system when they
are shipped, and salespeople claim them online or over the phone to get points.
Salespeople have a personal statement that can be accessed any time online or by
phone to get their point total. “It’s the easiest process ever,” Williams said.
A new, full color catalog showcasing hundreds of rewards—large and small—that
salespeople can earn is available. In addition, hundreds of other premiums are
available on the Mohawk Rewards Plus Web site—www. mohawk-rewards.com. Points
can also be redeemed for Mohawk flooring and home products. All retail
salespeople and store owners who make retail sales are eligible to participate
in the program. “If it’s true the best salesperson is a satisfied customer,”
Williams concluded, “then why not make it easy for our salespeople to be
customers, too?” The first Rewards Plus promotion, Hit the Links, is already
under way. With every qualifying claim, salespeople can “take a swing” for up to
5,000 extra points. And, when played online, they have the opportunity to earn a
Calloway DFX putter.
At the end of this program, a Power Drive Sweepstakes will award a trip for
four to the Bob Hope Chrysler Classic, the Ryder Cup or the U.S. Open. In
addition, Mohawk is contributing 1% of all qualifying sales submitted and
validated from the consumer finance buydown offers to the Susan G. Komen Breast
Cancer Foundation. For more information or to register, go online or call
800/695-8321.
In other news, Mohawk announced the three grand prize winners from its recent
ColorCenter convention (FC-News, Feb. 16/23): Brian Frost of American Wholesale
in Mesa, Ariz.; Teresa Rose of Solomons Carpet in Solomons, Md., and Joseph
Fairbrother of Sunset Carpet & Draperier in Naples, Fla. Their prize? A free
trip for two to next year’s Color-Center convention. “The Mohawk ColorCenter
convention is a critical business planning event,” said Manny Llerena, vice
president of retail marketing. “Many retailers find it so valuable that not only
store owners attend, but other key staff members as well. That’s one of the
reasons why each year we award three trips as grand prizes to the next year’s
convention.” He noted, “virtually no one went home from the convention empty
handed as we gave away a variety of prizes worth thousands of dollars.”