Hicksville, N.Y.—A few years ago, most U.S.
consumers only considered cork as the material that made wine bottle stoppers or
peg boards. They would not conceive of buying cork to cover their floors,
expressed Paulo Nogueira, managing director of the Infocork division of Amorim,
which also markets under the Wicanders brand. “But once the consumer is
educated, she sees cork as an interesting alternative to other types of
flooring.” Although cork flooring has been around for generations and has sold
fairly well internationally, American consumers are just now discovering the
features and benefits of the product. In the last year, sales of cork flooring
both residentially and commercially has—in the words of many
suppliers—“exploded.”
One reason for the sudden interest is that a
growing number of consumers are looking for environmentaly friendly (or
“green”) and hypoallergenic materials to use in the construction of their
new homes. The product also offers unique design opportunities not found in
standard wood, ceramic and vinyl flooring. “As consumers want to know more,
they ask the flooring retailer or the designer,” said Ken Riley, director of
sales at BHK of America. “So then it becomes an education dilemma. We are
having to do a lot of educating. But once everyone knows that this is a durable
product which is warm in the winter, cool in the summer, easy to stand on and
hypoallergenic, it sparks interest. And there is a tremendous amount of interest
in cork right now.” “It’s definitely the consumer that is starting the
process. Then, retailers are coming to us with customers who want cork,” said
Keena Drummond of the Jelinek Cork Group, a company who has been making a wide
variety of cork products for over 150 years.
“We have to educate the retailers, and they
feel like they need to get on the bandwagon. So we are offering dealers sample
kits and displays for their stores.” Like many who started selling cork
flooring a few years ago, Jelinek first offered only traditional cork flooring
tiles in natural cork looks. “But we have since evolved into many patterns and
colors,” said Drummond. Jelinek sells both glue-down and floating floor tiles.
Most recently, it introduced Select Line, which Drummond describes as “more
fashionable patterns and a higher-end look.” Color is the latest story for
Nova Distinctive Floors as well. The company’s new Luminaire Series is colored
cork married with designs. “It’s more distinct that just the basic colored
cork,” said Veronica Salazar, spokeswoman.
Two introductions provide an “area rug
effect,” and a “diamond shape” look. “These new cork products add
character to a room—spice it up a little,” she added. Salazar said the
company, which also makes a linoleum product, was willing to take more chances
on the cork product line due to the fact that “interest in cork in the last
year-and-a-half has tripled. People are definitely researching cork and asking
for it. And retailers are more than willing to carry something different. We
give them a display so that they can put it in the forefront of their stores to
help consumers understand cork.” Only Cork “We’ve been working on the
product for about 10 years,” said Jennifer Biscoe, vice president of marketing
for Globus Cork. “We are strictly cork, so we have been able to concentrate on
offering options.”
Currently, Globus makes what Biscoe describes
as “vibrant, colorful cork.” Glue-down tiles are made in 20 different sizes
and shapes, including diamonds, triangles and hexagons. “Cork is not just
standard anymore,” said Biscoe. “People come to us looking for color and for
design flexibility because we do custom colors and cuts.” Globus recently
expanded its color line to include 30 colors, and is striving to offer 50 hues
by the end of this year. Biscoe added that even with the outbreak of war and the
nervousness in the economy, cork sales began to “really picking up” last
fall. “There is a ground swell. Retailers need to give it a try, especially
since consumers are asking for it.”
Special Presentations Like other cork flooring
makers, BHK developed a presentation for retailers that includes its cork
product. Riley said as cork’s popularity mounts, flooring companies feel
confident unveiling more introductions. BHK now offers a glueless installation
system, and plans to bring out more colors later this year. The cork division of
Amorim is around 30% of sales worldwide for the company, according to Nogueira.
The division makes many cork-based products, including flooring, ceilings and
wallcoverings. He said in the last year the offerings in cork flooring have
become much more appealing due to the increased demand. Infocork specializes in
traditional cork flooring looks that are natural. Yet, this year, the company
unveiled a new high fashion collection with five different product lines and a
few dozen designs. “These new lines make available more than 300 choices on
top of the 60 or so choices we have in the traditional cork line,” said
Nogueira.
For example, one new design imitates the look
of natural stone, while another features a wood veneer surface look. Amorim also
makes commercial grade cork flooring. “There are many misconceptions about
cork,” said Nogueira, “but it lasts, plus has many other benefits. We’re
getting a fantastic response from the retail, architecture and interior design
communities.” Natural Properties US Floors has chosen to concentrate on cork
flooring’s natural properties to sell it—along with the company’s bamboo
flooring collection. A retail display tells the unique stories of cork and
bamboo flooring. “We’ve gotten a great response to this display vehicle from
retailers,” said owner Piet Dossche. “And the product is in a format the
retailer and consumer can understand: glueless planks. There is not a mystique
about it. Cork is breaking from the speciality product mold. It’s a must-have
for the retailer.”
US Floors, in fact, has chosen to keep its
cork flooring business simple so, as Dossche explained, “retailers won’t be
so cautious about cork flooring.” Presently, US Floors offers eight SKUs of
cork flooring. There are four styles in two colors each, a natural and a
champagne. “This covers 90% of cork flooring sales. Consumers are wanting the
natural look in cork.” Dossche further believes that cork flooring will sell
best the same way laminates sell: installed over existing floors. Phillippe
Erramuzpe, owner of Natural Cork, tends to agree with Dossche. He said his Earth
Series of floating floor tiles in earth tones is very successful. Although
Natural Cork’s product has been more at the high end, the company is
introducing a less expensive line this year, as well as a commercial grade line.
“We feel like the retailer needs to have a few different price points in his
stores,” said Erramuzpe.
Educational Support Finally, Barbara
Napolitano, marketing manager with Ceres Cork, a division of CBC America,
insisted that the company’s role is two-fold in the marketplace: to educate
and offer choices. The one-year-old division works diligently—through
marketing, its Web site and its clientele—to educate the public about cork
flooring. “It’s not a strange product. There is no mystique to it,” she
said. “It’s just that people think of your basic bulletin board when they
think of cork. But there is so much that cork can do, and so
much—fashion-wise— that can be done with cork.” Napolitano said that in
order to compete effectively in this burgeoning industry, the company’s focus
is on offering a variety of choices to the end user. Currently Ceres makes
glue-down tiles, tiles in different thicknesses and in different finishes,
colored tiles, and patterned cork. It just introduced a locking system for
floating floors. “It’s a wonderful, natural, green product, and people are
beginning to understand that,” she concluded.