Article Number : 6415 |
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| Date | 3/2/2011 8:15:38 AM |
| Written By | LGM & Associates Technical Flooring Services |
| View this article at: | //floorbiz.com/BizResources/NPViewArticle.asp?ArticleID=6415 |
| Abstract | LAS VEGAS—After nearly 40 years doing in business in Cincinnati, Sam Presnell, owner of the one-store The Rug Gallery, was honored as the World Floor Covering Association’s (WFCA) Gold Standard Retailer for 2010... |
| Article | LAS VEGAS—After nearly 40 years doing in business in Cincinnati, Sam Presnell, owner of the one-store The Rug Gallery, was honored as the World Floor Covering Association’s (WFCA) Gold Standard Retailer for 2010. Chris Davis, WFCA’s president and CEO, presented the award at the start of the Surfaces General Session. “The Rug Gallery prides itself on being the best, not in an arrogant or condescending way but on being able to offer the finest products at all price points and offer expertise in product knowledge, color and design to provide its customers with stellar service catering to the client’s every need, and then taking it at least one step further. “Their research is second to none, they excel in customer service and they have strong incentive programs in place as well as ongoing educational classes for their staff,” he continued. “Their strategic positioning and solid programs kept their business strong in a tight market. They are a true leader in our industry.” Davis noted for all this, The Rug Gallery “has achieved an unparalleled reputation in its market area and beyond.” Upon winning the award, Presnell told FCNews, “We do the right thing here at The Rug Gallery because it’s the right thing to do. The foundation of the company is simply stated in four Cs: caring, competent, competitive and cutting edge.” The Gold Standard was created to honor a WFCA member business that has exemplified an outstanding consumer retail experience, Davis explained. For more information, call 800.624.6880. |