Article Number : 6089 |
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| Date | 11/3/2010 9:48:31 AM |
| Written By | LGM & Associates Technical Flooring Services |
| View this article at: | //floorbiz.com/BizResources/NPViewArticle.asp?ArticleID=6089 |
| Abstract | I think this is the best column (“Customer service vs. company policy,” FCNews, July 5/12) Warren Tyler has written in recent memory... |
| Article | I think this is the best column (“Customer service vs. company policy,” FCNews, July 5/12) Warren Tyler has written in recent memory! He is right on the money. I’ve encountered similar situations and he and I reacted identically. I think some businesses don’t even consider the ramifications of their actions; shame on them. There is always another store, restaurant, haberdashery, etc., I can go to. And I do. And let me tell you, those stores I walk out of will never have me back as a customer…and I also talk to a lot of people every day…and spread the word. Keep it up! Ricke Zeidman An original subscriber to FCNews |