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Everywhere you look these days, everyone is talking about going green. Everything from using canvas to bring home your groceries, using energy-saving light bulbs, eating organic, etc. The truth is green is the new black. It’s the new red, the new white; the new red, white and blue... more
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SHARP MOVE: Western Carpet & Linoleum, a distributorship founded in Brooklyn in 1923 by Harry Henick and passed on to his sons Murray and Kenny, is now being operated by grandsons Jeffrey, president, and Alan, CEO/CFO... more
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OK, I’ll give it to you straight: I’ve had enough of the words “tough economy” or “struggling.” Why? Because there’s still a lot of positive out there—you may have to look a little harder for it, but it’s out there. Trust me... more
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A highlight of the 1989 Atlanta winter market was the Floor Covering Industry Foundation (FCIF) dinner honoring a manufacturer, distributor and retailer... more
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FABULOUS 15: The International Certified Floorcovering Installers Association (CFI) held its 15th annual convention in Kansas City, Mo., and along the way reached a milestone that is unprecedented and will never be equaled—the training of more than 30,000 installers... more
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Ever attend a convention at the Gaylord Hotel in Nashville? Or Biosphere 2 as I call it? All you do is walk and walk and walk. And then you get lost. No matter how long you stay... more
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WE’RE NOT ALONE: Manufacturers are being battered by higher costs to produce their goods, and they are passing these increases on to dealers, who then must move the boosts on to the consumer. Before you lament your fate in this pecking order, think about your counterparts in faraway lands... more
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VOX POPULI: With increasing concern about rapidly rising gas prices, tightening credit, mounting foreclosures in the battered housing market and a faltering economy, the latest consumer confidence poll dropped precipitously... more
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Every consultant, columnist, motivational speaker, etc., will preach the value of customer service ad nauseum. Here’s my two cents: Service is inherent in your brand and should have nothing to do with what you sell or for how much you sell it. Story time, boys and girls... more
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GOING UP: In keeping with the theme of this issue, Statistics, there are figures infrequently noted that deserve scrutiny. For example, inflation climbed in May at the fastest pace in six months, thrust higher by exploding gasoline costs and other types of energy... more
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