Article Number: 24834
Tarkett Enhances Service with New Customer Portal App and Expedited Ready-to-Ship Program
SOLON, OH, NOVEMBER 12, 2025 — Global flooring manufacturer Tarkett is making it easier for customers to manage their orders anytime and anywhere with a new app. Designed for commercial flooring customers, Tarkett’s Customer Portal app streamlines workflows by providing real-time information—including order information, inventory, and account details—at customers’ fingertips on any mobile device.

Key features of the mobile app include:

Check Inventory Availability — Instantly check stock levels, browse Tarkett’s full product list, easily submit sample orders and place purchase orders (available only for dealers). This saves time by providing real-time availability without needing to contact a Tarkett representative.

Order History — View and track all past and current orders, check order details and statuses, download order documents and manage pool truck weight requirements—giving customers greater control over their orders.

Clearance Products — Browse discounted and soon-to-expire items, allowing customers to take advantage of cost-effective flooring solutions.

Reports & Payments — Download open order reports and seamlessly link to Tarkett’s payment portal for streamlined financial management, reducing administrative tasks.

Expedited Offerings — Get fast access to products available in Tarkett’s Ready-to-Ship, QuickShip and Priority programs for quick turnaround times, ensuring customers can meet project deadlines efficiently.

Recently reintroduced, the Ready-to-Ship program includes a broad variety of resilient flooring categories to meet the needs of every customer and segment, including: Johnsonite wall base and rubber tile, LVT, homogeneous and heterogeneous sheet, VCT, and linoleum. Top-selling colors and patterns within each product category are guaranteed to ship to local distribution partners within a week.

“We understand the role that timing plays in every project,” said Rusty Joyce, commercial president for Tarkett North America. “The new Customer Portal app and reintroduced Ready-to-Ship program demonstrate our commitment to delivering the products our customers trust with the white glove service they deserve. We guarantee our most popular resilient flooring, wall base and accessories will be in stock and ready to ship within a week, and we’re thrilled to provide all the information our customers need within a convenient mobile app, available to them 24/7 from wherever they happen to be working.”

The Customer Portal app is free in the Apple and Google Play app stores. For more information and to download the app, visit commercial.tarkett.com/services/customer-portal.

About Tarkett
With a 140-year history, Tarkett is a worldwide leader in innovative and durable flooring and sports surface solutions, generating net sales of 3.3 billion euros in 2024. The Group has close to 12,000 employees, 24 R&D centres, 8 recycling centres, and 35 production sites. Tarkett designs and manufactures solutions for hospitals, schools, housing, hotels, offices, shops, and sports fields, serving customers in more than 100 countries. To build “The Way to Better Floors”, the Group is committed to the circular economy and sustainable development, in line with its Tarkett Human-Conscious Design® approach. Tarkett is listed on the Euronext-regulated market (compartment B, ISIN: FR0004188670, ticker: TKTT). www.tarkett-group.com

Every Step Matters
For years, Tarkett has raised the sustainability standards of the flooring industry. The company designs floors with transparency you can trust as it creates healthy impacts on indoor spaces and protects our air, water, soil, and every living thing. Tarkett’s ReStart® take-back and recycling program will either repurpose or recycle every type of flooring from any manufacturer. Its near-term science-based carbon emissions reduction targets have been validated by the Science Based Targets initiative (SBTi) and are fully aligned with the Paris Climate Agreement objective to limit global warming by 1.5 degrees Celsius. For more information, visit commercial.tarkett.com/sustainability.

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