What should a stain and soil resistant carpet repel and how effective should it be at doing that? This is something you need to know so you aren’t overselling carpet to your customers and setting yourself up for a complaint... more
I spoke with a young man today and, naturally, we got on the subject of carpet. Kind of hard not to do in Dalton. He said that he had a stain resist carpet that was about 5 months old that had stains on it. He asked if the carpet should be resistant to dog urine and I told him no... more
There are several factors which can cause delamination, which is when a carpet’s backing comes loose, and we’ll touch on several of them here. Relative to the manufacture, there are two major issues... more
The above title is the response a dealer gave a consumer when she had a problem with a carpet he sold her. She wanted him to help her with her complaint. Her complaint was for dark spots and two blemishes in the carpet... more
