This turned out to be a controversial subject. We got responses from everyone but manufacturers.

Whether you are able to measure the materials you receive or not, the problem persists. Some mentioned the specific manufacturers they have problems with and those they don’t... more

After I share this letter with you from a dealer I know and have respected for many years, I'll ask you to respond with your opinion. He states, "We purchased a cutting machine one year ago and started measuring every roll that comes into our facility... more

Having just spent a day in the hospital with my youngest daughter who had her tonsils out, I couldn’t help but notice the carpet. What else would I notice... more

I’ve been traveling around lately doing several speaking engagements and one of the issues that keeps coming up is the lack of understanding about carpet as a product... more

For several years the carpet industry has had to do battle with nay-sayers insisting there is “something” in carpet that causes harm to human beings. That “something” has often been attributed to the smell of the carpet... more

This is a very interesting situation to me since in two days I heard the same story from two different men. The carpet they had purchased with their wife or girl friend had been what they, the men, had remembered being installed in their homes growing up... more

Occasionally, on a loop pile carpet, especially a large looped berber, it is not unusual to see yarns which either protrude a little higher or completely sprout from the surface... more

A friend called the other day with a question regarding a situation with a customer. He had installed an inexpensive, nylon cut-and- loop product into a home about two weeks prior. The customer called to say she thinks she has a problem with the carpet... more

Once in a while, a product which makes life easier comes along. Not too often in this industry, but it does happen.

Because I get involved in many unique projects, I learn information which I often share with you... more

I want to share with you an experience I had with my youngest daughter at the dealership from which she leased her new car... more