Here's a question faxed to me about a wrinkling carpet. This gentleman was concerned about a pure fiber waffle cushion with a synthetic backed broadloom installed over it. The carpet, he noted, had wrinkled within a few months. After re-stretch, the problem re-occurred... more

When I started writing this column 18 years ago, my mentor, Al Wahnon asked me one question: “Do you have enough material to keep doing this?” My response was: “Until the day I die.” I trusted that the fodder for this column would continue and I wasn’t wrong... more

What are some of the retail carpet dealers biggest problems? We know that side match shade variation is the industrys’ biggest problem and not far behind that is still fuzzing and pilling. Both of these are manufacturing issues... more

There are far to many problems resulting from ignorance involving floor covering material claims, complaints and failures. Ignorance is not stupidity. Ignorance is not knowing but it can be overcome by learning, accepted as help, eliminating the chance of repeating the same mistakes... more

A dealer called the other day and wondered if the rebond pad he had used, which had a oil/solvent odor, could be affecting the carpet installed over it, causing it to weaken and become loose... more