On a recent complaint on a patterned product, the installation firm said the carpet was bowed so badly it wouldn’t align properly. The general contractor told the mechanics to install it anyway because he had to complete the job... more

In this installment, we’ll look at streaks and lines in broadloom. These conditions occur at the point of manufacture and would be categorized as visible defects-the things you see when you unroll the product or your customer notices after the carpet has relaxed and been vacuumed several times... more