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Mohawk University - (3) 1-Day Training Seminars

Event
Day 1 - Selling Outside Your Buying Style / 1 Day Seminar - RS2002 (.7 CEU) - $209

Who Should Attend - Senior Sales Associates, or all who desire to understand the various buying styles of consumers and then adapt their selling style accordingly. (Prerequisite: One of Mohawk University's Basic Selling Courses)

The average salesperson closes about 25% of the potential buyers that he or she talks to. Who are the 25%? They are customers who buy like the salesperson buys. However, master salespeople can sell to anyone. They can sell to different personality types, gender types, and to different ethnic groups. Self-awareness will allow you to discover your natural selling tendencies and will also make you more aware of your customer's buying style. Most importantly, this knowledge will help you understand how to sell to your customer in they way that they like to be sold.

Course Objectives - You will learn:

1. Your own personality type and how you like to sell
2. That self-awareness will allow you to discover your natural tendencies in selling and that you instinctively sell the way that you like to buy
3. That not everyone buys the way you do
4. How different personality types like to buy
5. How master salespeople adjust their selling style to match their customer's buying style
6. How to sell to the opposite sex and varying ethnic groups

Day 2 - Product Knowledge Ceramic Tile /1 Day Seminar - RPK1201 (.7 CEU) - $209

Who Should Attend - New Sales Associates, Senior Sales Associates, and all who desire to learn more about ceramic tile product knowledge.

Ceramic tile sales are growing rapidly and many salespeople have a low comfort level with selling ceramic tile. The expertise acquired in this course will improve your comfort level with the customer and equip you to become a consultant.

Course Objectives - You Will Learn:

1. Manufacturing processes of ceramic tile, stone, and slate
2. About the different types and styles of tile and the advantages and best use of each
3. What makes ceramic tile perform
4. Common manufacturing defects and how to identify a manufacturing defect versus an installation problem
5. Ceramic tile standards, classifications, and safety standards
6. About sub floor needs, mortars, thin sets, grouts, and other installation materials
7. How to put the right product in the right end use

Day 3 - Leverage Technology Increase Your Profitability /1 Day Seminar RM1004 (.7 CEU) - $209

Who Should Attend - Owners, Managers, Senior Sales Associates, New Sales Associates, and all who want to learn what technology options are available to increase their profitability, customer loyalty, and sales

This course is designed to take today's retail floor covering store to new heights of performance by using the latest technologies available. Don't get left behind

Course Objectives - You Will Learn:

1. How specific technologies can increase profitability
2. How to use simple Excel spreadsheets to evaluate numbers
3. How B2B works and how it can benefit your business
4. How www.mohawk-university.com, www.mohawk-today.com, www.mohawk-net.com, and similar websites can assist in running your business more effectively
5. How measuring software can facilitate the installation process by eliminating mistakes due to mismeasures and miscalculations
6. How to increase closing rates by using Customer Relationship Management software (CRM)
7. How to use websites to sell fashion and design more effectively to customers
8. How certain types of software can help manage the accounting portions of your business.
Event:Mohawk University - (3) 1-Day Training Seminars
Start:9/5/2007Contact:Mohawk University
Ends:9/7/2007Phone:1-800-664-2958
Location:Radisson Hotel and Conference CenterFax:
Fresno, CALink:http://www.mohawk-university.com/

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