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Mohawk University - (3) 1-Day Training Seminars

Event
Day 1 - Advanced Selling Skills / 1 Day Seminar - RS2001 (.7 CEU) - $209
Who Should Attend – Senior Sales Associates, Managers, and all who desire to advance selling skills.

This course is designed for anyone who wants to leave the ranks of an average salesperson and move up to the next level. It teaches salespeople how to sell better quality products at higher prices than their competitors. Professional salespeople stand out above the crowd because they know how to sell products at higher prices and make the customer feel good about the product regardless of the price. You will learn the most powerful word in the world. It is a word that will get you anything that you want! (Prerequisite: Basic selling courses are recommended)

Course Objectives – You Will Learn:
1. About closing and how to effectively prepare the customer for the close
2. How to sell up
3. About consumer credit and how to increase sales profits by the use of credit
4. How to buffer yourself against price
5. To overcome the price objection

Day 2 - Product Knowledge Ceramic Tile / 1 Day Seminar - RPK1201 (.7 CEU) - $209
Who Should Attend – New Sales Associates, Senior Sales Associates, and all who desire to learn more about ceramic tile product knowledge.

Ceramic tile sales are growing rapidly and many salespeople have a low comfort level with selling ceramic tile. The expertise acquired in this course will improve your comfort level with the customer and equip you to become a consultant.

Course Objectives – You Will Learn:
1. Manufacturing processes of ceramic tile, stone, and slate
2. About the different types and styles of tile and the advantages and best use of each
3. What makes ceramic tile perform
4. Common manufacturing defects and how to identify a manufacturing defect versus an installation problem
5. Ceramic tile standards, classifications, and safety standards
6. About sub floor needs, mortars, thin sets, grouts, and other installation materials
7. How to put the right product in the right end use

Day 3 - Product Knowledge Carpet / 1 Day Seminar - RPK1101 (.7 CEU) - $209
Who Should Attend – New Sales Associates, Senior Sales Associates, and all who desire to learn more about carpet product knowledge.

In order to be an effective sales person you must first understand your product. Carpet Product Knowledge is a key fundamental that every flooring retail sales person should understand. This course will take you from fiber to finish in understanding how carpet is made, it will teach you the various types of carpet, and finally it will teach you the six essential elements of long-term carpet performance.

Course Objectives – You Will Learn:
1. The six basic pillars of carpet performance, which includes fiber engineering, carpet construction, style and color, cushion, installation, and maintenance
2. Why some carpets have to be made from staple yarn
3. How to create realistic expectations about carpet wear and appearance
4. How to identify manufacturing defects from installation problems
5. The real difference between wool, nylon, olefin, and polyester carpet
6. The advantages and disadvantages of the various types of products
Event:Mohawk University - (3) 1-Day Training Seminars
Start:7/16/2007Contact:Mohawk University
Ends:7/18/2007Phone:1-800-664-2958
Location:Courtyard Orlando AirportFax:
Orlando, FLLink:http://www.mohawk-university.com/

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